1) Click the "Log In / Log Out" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer".
How do I edit my account information?
Click the "Log In / Log Out" link at the top right hand side of our site to edit your account information.
How much is my shipping?
Shipping is calculated based on weight for Continental US.
International destinations, Alaska and Hawaii will have published Fed Ex or US Mail rates charged. However it is not always accurate for international and those orders could be subject to additional shipping fees. Should there be a difference you will be contacted via email.
Orders being shipped to WA will have applicable sale tax added before your credit card is charged in-house.
Club Q member orders that use the shipping code are automatically held to be shipped with your monthly kit so there will only be one shipping fee.
Wholesale shipping will have published Fed Ex or US Mail rates charged.
I forgot my password.
Click the "Log In / Log Out" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.